Frequently Asked Questions
What precautions are you taking in regards to COVID19?
Great and important question. Safety is our top priority to ensure our staff, musicians and patrons all remain healthy while they enjoy their night. Here's a list of updated procedures the Rex is enforcing: - Contact Screening (Everyone coming into the establishment must provide us with contact information in case they or anyone begins to develop symptoms) - Socially Distanced Seating (No parties larger than 6 people per table, all tables spread 6 ft apart) - Wearing masks is mandatory in the venue, except when actively eating/drinking. Masks must cover nose, mouth and chin. - Red Tape (There are markings on the floor letting you know which ways you should and shouldn't go. Follow the arrows and don't cross the red lines! - Extensive sanitization process to the entire venue. This includes tables/chairs, dishes/cutlery, bathrooms, doorhandles, etc. - Performance Fee and Gratuity are automatically included in your bill. This is to guarantee excellent service and entertainment from our staff and musicians. Failure to comply with these terms may result in non-entry or dismissal from the venue.
Do you have any live jazz tonight?
Yes, in fact, we have live music every night of the week. We offer 2 live performances every night at 5:30pm and 9:00pm. 14 bands per week, almost 60 per month, and over 700 live performances every year!
Is there a dress code?
Masks are mandatory in our venue except when you are actively eating/drinking. Otherwise, dress code is as casual as possible, so come as you are, and enjoy the show.
Can I bring someone to hear the jazz if they are under 19?
Absolutely. Since the "Smoking Ban" has been put in place in Toronto bars and restaurants, we can now welcome jazz listeners of all ages. However, we are required to check valid identification to serve alcohol to any person and can refuse service on these grounds.
Is The Rex Hotel wheelchair accessible?
Yes, but as the washrooms are elevated one step above street level, we ask that those in need of wheelchair accessibility enter through our St.Patrick Street entrance at the North West corner of the building.
Do you have any parking?
The Rex Hotel does not have parking but there are two pay parking lots just north of us on St.Patrick Street, one indoor and one outdoors. Street parking on Queen Street and McCaul Street is available on a first-come, first-serve basis after 6:00pm on weekdays.
What time are you open in the morning?
We are open not open for coffee and breakfast. Our doors open at 4PM.
What time does your kitchen close?
The kitchen closes every night at 10:45 PM
How old is your average clientele?
It really depends on who is on stage, but our clientele ranges in age from those who remember the good old days to those who have only heard of the good old days. On any given day we can see university students, young urban professionals, Queen Street regulars, Bay Street business people, couples out for dinner and Grandma and Grandpa out to hear the music they remember.
Do you have a patio or smoking lounge?
The Rex Hotel has a patio, but there is no smoking permitted on our patio in accordance with Ontario law.
Do I have to eat or can I just come for the music?
Whether you are sipping herbal tea or eating a four-course meal, we would love to serve you. We expect that all customers coming into the venue will order some type of food or beverage. We will feed your belly AND your soul.
Is there a cover charge?
Yes. Every show has a performance fee that is automatically added to your bill. The price of each performance is approximately $10-15.
Can I make a reservation for the jazz club?
We NEVER take reservations, as we are a first-come first-served establishment. You can come in anytime, but we generally recommend arriving 15-30 minutes prior to a performance start time.
What kind of food can we expect?
Our high-quality pub fare menu is not only delicious, but very affordable. Check out our menu at therex.ca/rextaurant/
What methods of payment does The Rex accept?
Credit, Debit and Cash.